Reliance digital stores in the city ran out of Jio SIM cards with Chennaites rushing to enter the network. Potential subscribers were seen hopping shops to get a connection. Muthuraja dropped in at a Reliance shop in Ashok Nagar only to be assigned a slot for next week.
"We could not make it on Monday. Today, we were told SIMs were exhausted and tokens would be issued at a later date,"he said. The store distributed more than 500 Jio SIMs till Monday and issued token, wherein people are given a specific time to collect their SIM cards. The Reliance Digital mini store at Vadapalani said that SIMs were being distributed for the past 10 days, but those were on a trial basis as the network went live on Monday. A few kilometers away at Ekkattuthangal, portable 4G Wi-Fi hotspots were selling like hot cakes, after SIMs got exhausted. Sarathbabu, a technical illustrator with an aircraft company, and his friend visited the store during their lunch break.
"I have got a SIM 10 ago and activation is delayed due to the KYC process. It is easier to activate Wi-Fi hotspots, as activation is done on the spot through eKYC, with authentication using fingerprints on the Aadhar platform," he said.
The Jio's offers of unlimited data services, voice calls, free national roaming till this year end seems to have wooed a chunk of young net savvy mobile users, as they are exploring the option of number portability. Though Reliance has announced a full bouquet of services, some customers complained of teething problems, as well.
While a customer spotted at Vadapalani said that he could not download Jio Join app through another service provider's network, a Jio user at north Chennai said that he was facing issues with voice calls. Reliance Jio did not reveal the number of SIM cards that were sold in Chennai till date. Responding to a query on disturbance in voice calls, the official referred to a company's statement saying Jio test users were facing huge interconnect and MNP issues. Incumbent operators have maintained that once Jio intimates DoT and TRAI of its commencement of services in accordance with the license conditions, they would provide adequate inter-connection facility to Jio as per Jio's requirements and mobile number portabilityNews Home Page